Welcome to neasham road surgery

Bank Holidays

The surgery will be closed for the following statutory bank holidays:

Friday 18th April 2014
Monday 21st April 2014
Monday 5th May 2014
Monday 26th May 2014
Monday 25th August 2014
Thursday 25th December 2014
Friday 26th December 2014
Thursday 1st January 2015


A list of surgery closing times can be found in the grey box to the right of this screen due to staff training and bank holidays. Please ensure all medication is ordered in time. Should you require urgent medical attention during our closing times, please dial 111.

Shingles is caused by the reactivation of an infection of the skin resulting in clusters of painful blisters. Shingles is caused by the same virus that causes chickenpox. A new vaccination against shingles has been produced for all patients aged 70 or 79. To enquire whether you are eligible for this vaccine please contact the surgery.

SystmOnline is a new functionality that provides greater flexibility to our patients. It enables patients to order repeat prescriptions, prebook appointments, cancel appointments and complete questionnaires. To register for Systmonline please email us on neashamroad.surgery@nhs.net or telephone us on 01325 461128 and request a username and password. After receiving your login details it can take up to 4 hours to activate your account, so please refrain from using the system until then.

Sharing your Data Information about the care you receive is shared, on a secure system, by healthcare staff to support your treatment and care. How your information is used and shared is controlled by law and strict rules are in place to protect your privacy. We need to ensure all patients are aware this is happening and what choices are avilable to you. Please click here for more information.

Healthwatch Darlington has a seat on the Health and Wellbeing Board and as a member we have voting rights too. We want to ensure that this is used most effectively by ensuring the voice of our community is listened to and acted upon. Click here for more information.

Disabled Access

We aim to provide disabled patients with appropiate wheelchair access to our surgery. The surgery is on ground level and there is a disabled toilet to the rear of the building which can be easily accessed. Entrance to the building and to and from the waiting room is accessed via push pad automatic doors. If you require any assistance in accessing the building please telephone the practice from outside on your arrival. If you are hard of hearing, partially or non-sighted, please inform the receptionist when making your appointment or on your arrival that you may need extra assistance. If access proves difficult to any of our disabled patients we would be happy to consider any suggestions for improvement.

For emergencies and home visits between surgery hours please telephone 01325 462272

Opening Times

Please note the surgery
phone lines open at 8am and close at 6pm.

Monday: 8.00am - 6.00pm

Tuesday: 7.30am - 12.45 and re-opens 1.45 - 6.00pm

Wednesday: 7.30am - 6.00pm

Thursday: 7.30am - 7.00pm

Friday: 7.30am - 6.00pm

The surgery is closed on:

Tuesday 29th April 12noon - 6.00pm (staff training)

Wednesday 21st May 12noon - 6.00pm (staff training)

Thursday 19th June 12noon - 6.00pm (staff training)

Tuesday 22nd July 12noon - 6.00pm (staff training)

Wednesday 20th August 12noon - 6.00pm (staff training)

Thursday 25th September 12noon - 6.00pm (staff training)

For urgent medical attention on these dates please call 111

Quick Links

Patient Survey

Patient Participation Group

Policies and Procedures

Surgery Newsletter

SystmOnline

Practice Forms/Documents

WE WANT YOUR VIEWS

Are you a patient?

Would you like to participate by answering a few questions, from time to time, regarding your views on the range and quality of services offered?

Please email lesleywestgarth@nhs.net or kindly complete a comment/suggestion card and post it in the suggestion box in the the waiting room.

WE VALUE YOUR FEEDBACK