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Summer Newsletter 2025
Practice Building update
As we move into the brighter and busier spring months, we’re pleased to bring you the latest edition of our practice newsletter.
This is designed to keep you informed, supported, and up to date with everything happening at the surgery and within the wider community.
Inside this spring edition, you’ll find a range of helpful information, including important updates about our services, guidance on accessing the right care, and signposting to local and national support services that may benefit you or your family.
We’ll also be sharing seasonal health advice, practice news, and reminders to help you make the most of the care available to you.
Our aim is to ensure you feel informed, confident, and supported when managing your health and wellbeing. Whether you’re looking for advice, need to access services, or simply want to stay updated, we hope you find this newsletter useful and informative.
Missed appointments
We’ve noticed several missed appointments during December - March. If you are unable to attend your scheduled appointment, please cancel in advance so we can offer that time to another patient.
Your cooperation helps us make the best use of our appointment slots and provide timely care to everyone. Thank you for helping us serve you better!

Travel Vaccines
We are happy to see you for travel advice and to provide any NHS travel vaccinations you may require.
Please ensure you complete a travel vaccination form at least 6 weeks before your planned departure. This will be reviewed by our practice nurse.
While we aim to offer this service whenever possible, availability can sometimes be limited. In such cases, you may be advised to contact a pharmacy travel clinic.
Travel forms are available from reception or can be completed online via our website.
Friends and Family Test
We value our patients’ feedback, so a big thank you to everyone who completed our test surveys!
In January, we received a total of 317 responses, February saw 327, and in March we reached 358 — thank you for your continued support.
If you’re visiting the surgery soon, please feel free to complete a test survey. Your feedback helps us review our services and continue striving for improvements, ensuring we provide the best possible patient care.


eConsult
Using eConsult lets patients contact their GP practice online at any time, making it easier and quicker to get help without always needing an appointment.
It’s convenient, helps direct patients to the right care, and keeps face-to-face appointments available for those who need them most. If you require any assistance or guidance with this, please speak to a member of the team.
What are the Benefits
- Faster access to specialist advice: Reduces delays in patient care and avoids unnecessary in-person visits.
- Improved patient experience: Patients receive timely guidance while remaining in their primary care setting.
- Enhanced provider efficiency: PCPs gain confidence in managing complex cases with specialist input, and specialists can provide guidance without disrupting their workflow.

Patient Participation Group
We are always happy to welcome new members to the group. If you are interested in getting involved, please speak to a member of the team to make further enquiries.
Why join our PPG?
- Have your say and help shape how your practice runs
- Share your ideas to help improve services for everyone
- Keep up to date with what’s happening at the practice
- Meet and work alongside other patients and staff
- Get involved as much or as little as you like – it’s completely flexible
- Make a positive difference in your local community
We’d love to have you involved—You can attend meetings or simply stay informed by email!
Benefits of Using the NHS App
- Order Repeat Prescriptions Request and manage your repeat prescriptions directly from your phone—no need to visit the surgery.
- Book & Manage Appointments Book GP appointments, change times, or cancel appointments quickly and easily.
- View Your Medical Records Access your health records, including test results and vaccination history, anytime.
- Secure & Private The app meets strict NHS security standards to protect your personal health information.
- Access NHS Services in One Place From symptom checkers to organ donation registration, many NHS services are just a few taps away.
- Save Time & Reduce Paperwork Digital records and appointments make healthcare simpler and more efficient.

Did you know
Your body has a built-in “early warning system” for dehydration - your sense of thirst.
By the time you feel thirsty, your body is already slightly dehydrated. That’s why healthcare professionals often recommend drinking fluids regularly throughout the day, especially during illness, hot weather, or exercise.
Mild dehydration can contribute to things like headaches, tiredness, and dizziness, and in some cases may worsen conditions like urinary tract infection or kidney stones.
Don’t wait until you’re thirsty - keep sipping water regularly to stay well!
Published: Apr 22, 2026
Providing NHS Services
Neasham Road Surgery
186 Neasham Road
Darlington
County Durham
DL1 4YL
Telephone: 01325 461128